Developing a Claim Strategy

Even the most technically robust delay and disruption claim will contain areas that are open to interpretation, and success often hinges less on the analysis itself and more on the strategy that follows.

In the attached paper, David Tyerman explores how claim resolution is shaped not just by contractual entitlement, but by timing, behaviour, and the human dynamics that influence decision‑making.

A few key reflections:

• Early engagement matters. Waiting too long reduces your ability to influence outcomes, whilst increasing risk, including time‑bar exposure.

• Understanding the other sides pressures is essential. Financial targets, reporting cycles, and internal constraints all shape how your claim is received.

• Neutral, factual narratives travel further internally. Decision‑makers need a story they can confidently support.

• Professional, measured engagement wins. Alignment, clarity, and proactive mitigation create the conditions for agreement long before formal proceedings are considered.

• Creativity has a place. Shared‑benefit arrangements, performance‑linked milestones, and collaborative workshops often unlock progress where traditional approaches stall.

Ultimately, successful claim resolution is as much about strategic engagement as it is about technical entitlement. When you support the recipient in advocating for your position, constructive agreement becomes far more achievable.

If your organisation is looking to strengthen its capability in managing change, entitlement, and risk, Evolve provides a structured, contract‑neutral framework built from real project experience.

Forge Project Forensics - Developing a Claim Strategy.pdf

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